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This study explores foreign experiences in leveraging digital technologies to develop regional tourism sectors, with a focus on Uzbekistan. By analyzing case studies from Estonia, Japan, UAE, and Singapore, the research identifies best practices, challenges, and success factors in implementing AI, blockchain, IoT, and 5G. The findings highlight the transformative potential of digital tools in enhancing tourist experiences, bridging urban-rural disparities, and promoting sustainable development. Actionable recommendations are proposed for Uzbekistan to adopt strategies like blockchain certification, AI-driven personalization, and IoT-enabled destination management, positioning it as a leader in Central Asia’s digital tourism landscape.

  • Read count 10
  • Date of publication 08-01-2025
  • Main LanguageIngliz
  • Pages1164-1177
English

This study explores foreign experiences in leveraging digital technologies to develop regional tourism sectors, with a focus on Uzbekistan. By analyzing case studies from Estonia, Japan, UAE, and Singapore, the research identifies best practices, challenges, and success factors in implementing AI, blockchain, IoT, and 5G. The findings highlight the transformative potential of digital tools in enhancing tourist experiences, bridging urban-rural disparities, and promoting sustainable development. Actionable recommendations are proposed for Uzbekistan to adopt strategies like blockchain certification, AI-driven personalization, and IoT-enabled destination management, positioning it as a leader in Central Asia’s digital tourism landscape.

Author name position Name of organisation
1 Khomidov K.K. Doctor of Philosophy (PhD) in Economics Fergana State University
2 Sirojiddinov H.S. Student of master’s degree in Tourism and hospitality Fergana State University
3 Ortikov S.M. Student of economics (sectors and fields) Fergana State University
Name of reference
1 Khomidov, K. K. (2019). Socioeconomic characteristics of employment in Uzbekistan. Innovative Science, (7-8), 64-66.
2 Khomidov, K. K. (2019). Prospective complex of Uzbekistan's economy. In Modern world economy: Problems and prospects in the era of digital technologies and biotechnology development (pp. 54-56).
3 Homidov, K. (2023). Conceptual approaches to the formation of a model for the sustainable development of tourist complexes. Development of Pedagogical Technologies in Modern Sciences, 2(7), 33-38.
4 Homidov, K. (2023). Organizational and economic foundations of the organization of tourist complexes in the development of tourism in the regions. Journal of Agriculture & Horticulture, 3(7), 44-50.
5 Abduxalilov, J., & Homidov, K. (2023). The development of the tourism sector and its role in the global economy. Development and Innovations in Science, 2(12), 37-43.
6 Homidov, Q. Q. U. (2024). Improving the institutional framework of the state regulation system for tourist complexes. World of Scientific News in Science, 2(2), 262-269.
7 Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
8 Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman Publishing.
9 Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2020). Smart tourism destinations: Ecosystems for tourism destination competitiveness. Springer International Publishing. https://doi.org/10.1007/978-3-030-44200-2
10 Kim, J., Lee, H., & Park, S. (2021). AI chatbots in tourism: Enhancing visitor satisfaction through real-time assistance. Tourism Management Perspectives, 38, 100812. https://doi.org/10.1016/j.tmp.2021.100812
11 Singh, R., & Sharma, P. (2022). Digital empowerment of rural tourism: Lessons from India’s “Incredible India” initiative. Journal of Sustainable Tourism, 30(4), 567–585. https://doi.org/10.1080/09669582.2021.2012200
12 Asian Development Bank (ADB). (2023). Digital Uzbekistan: Connectivity for inclusive growth. ADB Publications. https://www.adb.org/publications/digital-uzbekistan-connectivity-inclusive-growth
13 Estonian Ministry of Economic Affairs. (2023). E-residency program annual report 2023. Government of Estonia. https://www.eesti.ee/en/reports
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15 UNESCO. (2022). Safeguarding Silk Road heritage through technology: Guidelines for 3D digitization. UNESCO Digital Library. https://unesdoc.unesco.org/ark:/48223/pf0000382033
16 Uzbekistan State Committee on Tourism. (2023). National tourism development report 2023. Government of Uzbekistan.
17 Ngabo, G. (2022). Blockchain for conservation in Rwanda: Increasing transparency in eco-tourism donations. Journal of Sustainable Tourism, 31(2), 245–260. https://doi.org/10.1080/09669582.2022.2036732
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